Moving is a busy and exciting time we’re here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof.
Austin Hawk’s biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients along with our aim to offer you same-day feedback after a viewing has taken place.
Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by Austin Hawk.
- Professional services available on ALL properties
- Professional Energy Performance Certificates
- Professional Floorplans detailing your property layout
- Professional Photographer to capture your property at its best
- Professional websites used to maximise buyer enquiries
Meet Your Award Winning Sales Team
Dean Austin – Director
Dean, a local man, is an experienced property professional whose many years of experience has seen him progress through the ranks from a sales consultant to branch manager. As a valuation manager Dean received many awards including Top Valuer for the Southern Region. Having an impressive track record in the property market, Dean strives on excellent customer service and decided to create Austin Hawk Estate Agents. Recently the AH team were voted the best estate agent in Hampshire & Wiltshire at the largest Estate Agency Awards in the UK and also the team have won GOLD at the British Property Awards. Dean lives in Andover and is married to Caroline and has two daughters called Georgia and Daisy. When he is not working he enjoys family days out and supporting his beloved football team the saints!
Robin Kapuscinski – Director
Those who know Robin and have dealt with him over the past years will know exactly how an estate agent should perform and many existing clients even pop in for a friendly chat whenever they are passing. One of Robin’s many strengths is his ‘communication’ during the buying and selling process and always goes above and beyond. He lives in the local area and is a keen football fan. In his spare time, Robin enjoys running, mountain biking and spending time with his family.
Steph Jolly – Senior Sales Executive
Originally from Bournemouth Steph started her career in lettings, managing over 200 properties across Dorset. Having got a taste for the property industry she decided to widen her career path and move across to sales when she joined the Austin Hawk team in early 2017. Since joining Austin Hawk Steph now has a wealth of experience on both sales and lettings but has found her passion in sales. Steph knows how important communication and customer service is to both vendors and buyers and prides herself delivering this to clients, making what can be a stressful transaction a smooth and exciting experience as it should be. Outside of work Steph enjoys spending time with her family, getting creative in the kitchen and walks in the countryside.
Alison Gardner – Property Administrator
Alison supports the Austin Hawk team by ensuring our office is organised, typing up property brochures and anything related to paperwork leaving the office. Whether it’s adjusting brochures, changing the screens or creating invoices, every part of Alison’s involvement is essential to our office running as smoothly as it does. Alison is married, lives locally and enjoys going for long walks.
Meet Your Award Winning Lettings Team
Sarah Hedges – Lettings Manager
Sarah heads up the lettings side of the business and is fully hands-on in delivering excellent customer service. Sarah has a wealth of industry experience and joined the Austin Hawk team after working for another local independent estate agent. Sarah believes in old traditional values and is a very good communicator.
Tracy Ryder – Accounts Executive
Tracy joined the team here at Austin Hawk after having a year out to start a family. Tracy has a wealth of experience having worked in the industry for over 10 years now and has a great deal of knowledge in valuations, sales and more recently in lettings. Tracy believes “excellent customer service” is paramount within this business and along with the team will ensure a top class personal service is always delivered.
Cindy Matthews – Lettings Executive
Cindy is just that person you could spend hours and hours with due to her soft nature and love. She joined the team in 2018 to assist with the lettings side of the business and deals with anything and everything. Her role is to ensure each tenant and landlord is looked after throughout the moving process and after they have moved in.
John Ward – Lettings Executive
John joined the Austin Hawk team in January 2015 after working in the town for another lettings agent and previous to this he worked in London. John has over 6 years worth of experience in the lettings field and had no hesitation in joining the Austin Hawk team to continue their growth and service levels. John lives in Andover and enjoys playing squash and spending time with his family.