Testimonials

Client Testimonials

All the members of Austin Hawk in Andover were very understanding and extremely helpful. I certainly would recommend them to anyone selling!

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Mr Stephen Wheeler
Seller

A very quick sale with excellent communication throughout - I'm one very happy customer.

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Jeff Lill
Seller

From the moment we contacted Austin Hawk to view the property they were fantastic. They called every week and gave advice every time we asked.

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Joanne Grover
Buyer

Fully satisfied all round right from the start. Big credit to John Ward, can not ask for a better agent.

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Devendra Ale
Managed Landlord

Both Robin and Dean have been great. Robin has been in regular contact and has always maintained an amazing service. Highly recommended.

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Lisa Cook
Seller

I cannot rate this Company high enough, Great communications, Good old style Customer Service, nothing was too much trouble- Excellent!!!

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Mrs D A Kevan
Seller

John Ward has identified and solved problems quickly, correctly and with excellent communication to all parties involved.

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Sharon O’Leary
Managed Landlord

John at Austin Hawkes is very friendly, hard working, on the ball and professional. Keep up the good work 🙂 x

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Tia Goodaire
Tenant

Open and honest with all dealings, especially the smell and taste of the property in question.

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Mike Graham
Buyer

Robin, he was really on the ball, was pushing both solicitors for a quick and easy sale, he made it feel easy for a first time buyer.

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Matt Knight
Buyer

Excellent service and prompt response to enquiries. During a recent problem with the gas boiler, John Ward kept me well informed.

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Steve Thorn
Managed Landlord

Austin Hawk are brilliant. They are open and honest. All issues were resolved quickly through excellent communication. We'll use them again.

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Liz Watson
Seller

❗️ Coronavirus (COVID-19) Update ❗️

In line with the HM Governments advice avoiding essential contact, we’ve got a number of staff in isolation so therefore planning to work from home in the near future.

This means the office may close in the near future but we remain working from home for those of our team who are able.

Important Information:
Exchanged and due to complete?
Do not worry. Your nominated contact will be on hand still, and on completion day, arrangements will be made for keys to be dropped off/collected using a safe method but avoiding face to face contact.

Viewed a property and wish to place an offer?
Contact details below and a member of staff will get in touch with you.

Wishing to arrange a property viewing or valuation?
Contact details below and a member of staff will happily take your details and assist.

A tenant moving into a property?
Your nominated contact will be in contact with you to discuss a safe method collecting keys for a smooth handover but avoiding face to face contact.

A tenant requiring maintenance?
E-mail lettings@austinhawk.co.uk and a member of staff will respond to you as quickly as possible.

Government confirm complete ban on evictions and additional protection for renters
For any tenants worrying about paying their rent due to the impact of Covid-19 please contact us at your earliest convenience by email to lettings@austinhawk.co.uk , to discuss a plan of action.

The government announced yesterday a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time.

Emergency legislation will be taken forward as an urgent priority so that landlords will not be able to start proceedings to evict tenants for at least a three-month period. As a result of these measures, no renters in private or social accommodation needs to be concerned about the threat of eviction.

Recognising the additional pressures the virus may put on landlords, the government have confirmed that the three month mortgage payment holiday announced yesterday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.

https://www.gov.uk/government/news/complete-ban-on-evictions-and-additional-protection-for-renters

Enquiries:
Sales: info@austinhawk.co.uk
Lettings: lettings@austinhawk.co.uk
Lettings emergencies only: Call 01264 350508 and listen to the automated voicemail providing the telephone number should you have a severe emergency but contractors will be reluctant to work themselves so please bear this in mind.

Stay safe

From all @ Austin Hawk.