Testimonials

Client Testimonials

Efficient, diligent, excellent customer service skills. Very personalized service. Go above and beyond to provide an impeccable service.

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Anthony French
Managed Landlord

Alison Gardner handled the purchase throughout and was knowledgable, reassuring and kept us well informed throughout the process.

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Steve Thorn
Buyer

John Ward and all at Austin Hawk have been excellent. Really helpful and always go above & beyond. 100% recommend them!

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Lucy Poole
Managed Landlord

Robin couldn't have been more helpful and understanding, he is great at what he does!!

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Cat
Buyer

Austin hawk have made the purchase of our first home so easy and stress free.They have kept regular contact and have been great to deal with.

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Tara Hamilton
Buyer

Dean and his team worked tirelessly to have our house on the market and sold within 48 hours.

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Ryan Appleton
Seller

Top service from start to finish. Very personable and always happy to help.

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Nathalie Danon-Kerr
Seller

We were given from the start a dedicated helper in Alyson Gardner, abley assisted by Robin who both kept us well informed of events .

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Brian Stuart
Buyer

A great estate agent. Very helpful and professional. Made the moving process much easier.

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Sam White
Tenant

Robin bent over backwards to help us -we couldn't have asked for a more professional, knowledgable and friendly agent!

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Katie Elliot
Buyer

Austin Hawk have maintained both a professional and personable relationship in my dealings with them as exemplified by my contact John Ward.

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Stephen Horrocks
Managed Landlord

The estate agent staff were all very friendly and highly professional, and were and are always there to help in any way possible. OUTSTANDING

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Glyn Large
Tenant

❗️ Coronavirus (COVID-19) Update ❗️

In line with the HM Governments advice avoiding essential contact, we’ve got a number of staff in isolation so therefore planning to work from home in the near future.

This means the office may close in the near future but we remain working from home for those of our team who are able.

Important Information:
Exchanged and due to complete?
Do not worry. Your nominated contact will be on hand still, and on completion day, arrangements will be made for keys to be dropped off/collected using a safe method but avoiding face to face contact.

Viewed a property and wish to place an offer?
Contact details below and a member of staff will get in touch with you.

Wishing to arrange a property viewing or valuation?
Contact details below and a member of staff will happily take your details and assist.

A tenant moving into a property?
Your nominated contact will be in contact with you to discuss a safe method collecting keys for a smooth handover but avoiding face to face contact.

A tenant requiring maintenance?
E-mail lettings@austinhawk.co.uk and a member of staff will respond to you as quickly as possible.

Government confirm complete ban on evictions and additional protection for renters
For any tenants worrying about paying their rent due to the impact of Covid-19 please contact us at your earliest convenience by email to lettings@austinhawk.co.uk , to discuss a plan of action.

The government announced yesterday a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time.

Emergency legislation will be taken forward as an urgent priority so that landlords will not be able to start proceedings to evict tenants for at least a three-month period. As a result of these measures, no renters in private or social accommodation needs to be concerned about the threat of eviction.

Recognising the additional pressures the virus may put on landlords, the government have confirmed that the three month mortgage payment holiday announced yesterday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.

https://www.gov.uk/government/news/complete-ban-on-evictions-and-additional-protection-for-renters

Enquiries:
Sales: info@austinhawk.co.uk
Lettings: lettings@austinhawk.co.uk
Lettings emergencies only: Call 01264 350508 and listen to the automated voicemail providing the telephone number should you have a severe emergency but contractors will be reluctant to work themselves so please bear this in mind.

Stay safe

From all @ Austin Hawk.