Testimonials

Client Testimonials

All members of the team are brilliant, especially John, lettings department. Problems sorted quickly and professionally.

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Caroline Willmoth
Tenant

Robin and all staff at Austin Hawk, including John and Adele, were very helpful and we would not hesitate to recommend them.

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Neil Barden
Buyer

Very professional frequently updated good all round service Would definitely recommend them!

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Brian Sains
Seller

Dean and his team were wholly professional, helpful and efficient. They kept us up to date at all stages of our purchase. Fabulous service!!

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Karen Noble
Buyer

Amazing service. We will always recommend Austin Hawk.

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Daniel Hewett
Seller

John Ward, the member of the team from Austin Hawk was a star throughout the process. A great service delivered by a great team.

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Mike Stefford
Tenant

Robin and Dean provided me with continuous outstanding service and support while I was searching for and buying a house.

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Lynne Wilkinson
Buyer

John Ward has been brilliant throughout the whole process. We are very happy with Austin Hawk so far.

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Amy Davis-Smith
Managed Landlord

Robin provides impeccable customer service. Throughout the whole process it feels more like talking to a good friend than an estate agent.

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Richard Llewellyn
Seller

Professional, friendly and helpful, Dean was always in contact and there if we had any queries or concerns, would definitely recommend!

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Paula
Buyer

Utopiathe whole team are friendly and approachable from beginning to end!

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C Horner
Let Only Landlord

Dean Austin, Robin and Alison were exceptionally helpful, informative and professional with their service.

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Andrea Fraser
Seller

❗️ Coronavirus (COVID-19) Update ❗️

In line with the HM Governments advice avoiding essential contact, we’ve got a number of staff in isolation so therefore planning to work from home in the near future.

This means the office may close in the near future but we remain working from home for those of our team who are able.

Important Information:
Exchanged and due to complete?
Do not worry. Your nominated contact will be on hand still, and on completion day, arrangements will be made for keys to be dropped off/collected using a safe method but avoiding face to face contact.

Viewed a property and wish to place an offer?
Contact details below and a member of staff will get in touch with you.

Wishing to arrange a property viewing or valuation?
Contact details below and a member of staff will happily take your details and assist.

A tenant moving into a property?
Your nominated contact will be in contact with you to discuss a safe method collecting keys for a smooth handover but avoiding face to face contact.

A tenant requiring maintenance?
E-mail lettings@austinhawk.co.uk and a member of staff will respond to you as quickly as possible.

Government confirm complete ban on evictions and additional protection for renters
For any tenants worrying about paying their rent due to the impact of Covid-19 please contact us at your earliest convenience by email to lettings@austinhawk.co.uk , to discuss a plan of action.

The government announced yesterday a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time.

Emergency legislation will be taken forward as an urgent priority so that landlords will not be able to start proceedings to evict tenants for at least a three-month period. As a result of these measures, no renters in private or social accommodation needs to be concerned about the threat of eviction.

Recognising the additional pressures the virus may put on landlords, the government have confirmed that the three month mortgage payment holiday announced yesterday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.

https://www.gov.uk/government/news/complete-ban-on-evictions-and-additional-protection-for-renters

Enquiries:
Sales: info@austinhawk.co.uk
Lettings: lettings@austinhawk.co.uk
Lettings emergencies only: Call 01264 350508 and listen to the automated voicemail providing the telephone number should you have a severe emergency but contractors will be reluctant to work themselves so please bear this in mind.

Stay safe

From all @ Austin Hawk.