Client Testimonials

John ward liaised with both myself and the landlord to make the process as smooth as possible. A pleasure to do business with.

Default Avatar55
Lesley Hyde

When we come to selling again we will use Austin Hawk. Dean was really helpful and friendly.

Default Avatar55
Mary Oak

Dean and the whole of the Austin Hawk team were outstanding in all areas and guided us through the whole process brilliantly!

Default Avatar55
David Doig

Staff have always been Friendly, helpful, knowledgable, professional. Dean has been great when I've needed advice. Overall a great service!

Default Avatar55
Mrs Samantha Seffron

They did a particularly good job of keeping me informed when my solicitor proved to be less than proactive in advising on progress.

Default Avatar55
Peter McAloon

John Ward has gone above and beyond to accomodate the needs of myself and of my Landlord. I would highly recommend him and Austin Hawk.

Default Avatar55
Naomi Halcrow

This agent has exceeded my expectations in every respect. It is a rare occurrence to meet a professional who maintains such high standards.

Default Avatar55
Keith Jenner

John Ward at Austin Hawk letting agents in Andover was exceptional! I have never dealt with a more proactive, helpful and professional agent.

Default Avatar55
Mrs E J Butterworth
Let Only Landlord

These guys are fantastic ! So helpful and work at my level ! I knew from the start that Robin was a professional didnt need to look elsewhere.

Default Avatar55
Steven Hutchinson

Dean and his team, listen to your needs, are polite, friendly, patient informative and will go above and beyond for you with no pressure.

Default Avatar55
Mr & Mrs Smith

Dean and his team listen to your needs, are kind, polite, informative, very patient and will go above and beyond for you.

Default Avatar55
Steve & Denise Smith

Robin Kapuscinski was a great at being helpful while following up during the process. We need more people like him!

Default Avatar55
Anu Hasan

❗️ Coronavirus (COVID-19) Update ❗️

In line with the HM Governments advice avoiding essential contact, we’ve got a number of staff in isolation so therefore planning to work from home in the near future.

This means the office may close in the near future but we remain working from home for those of our team who are able.

Important Information:
Exchanged and due to complete?
Do not worry. Your nominated contact will be on hand still, and on completion day, arrangements will be made for keys to be dropped off/collected using a safe method but avoiding face to face contact.

Viewed a property and wish to place an offer?
Contact details below and a member of staff will get in touch with you.

Wishing to arrange a property viewing or valuation?
Contact details below and a member of staff will happily take your details and assist.

A tenant moving into a property?
Your nominated contact will be in contact with you to discuss a safe method collecting keys for a smooth handover but avoiding face to face contact.

A tenant requiring maintenance?
E-mail lettings@austinhawk.co.uk and a member of staff will respond to you as quickly as possible.

Government confirm complete ban on evictions and additional protection for renters
For any tenants worrying about paying their rent due to the impact of Covid-19 please contact us at your earliest convenience by email to lettings@austinhawk.co.uk , to discuss a plan of action.

The government announced yesterday a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time.

Emergency legislation will be taken forward as an urgent priority so that landlords will not be able to start proceedings to evict tenants for at least a three-month period. As a result of these measures, no renters in private or social accommodation needs to be concerned about the threat of eviction.

Recognising the additional pressures the virus may put on landlords, the government have confirmed that the three month mortgage payment holiday announced yesterday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.


Sales: info@austinhawk.co.uk
Lettings: lettings@austinhawk.co.uk
Lettings emergencies only: Call 01264 350508 and listen to the automated voicemail providing the telephone number should you have a severe emergency but contractors will be reluctant to work themselves so please bear this in mind.

Stay safe

From all @ Austin Hawk.