Testimonials

Client Testimonials

Dean mainly dealt with the sale and kept me informed regularly. He was sympathetic and caring at all times.

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Mrs Ward
Seller

I could not be more delighted with professional, courteous service provided, especially by Robin. I would not hesitate to recommend them.

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Kim Stone
Seller

Austin Hawk have been an absolute pleasure to deal with, especially Robin who has been so helpful & informative throughout the whole process.

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Simon Baker
Buyer

The level of service we received from was Outstanding. Communication and professionalism was of the highest order. Highly recommended.

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Mrs Amanda Tarbart
Buyer

Absolutely brilliant service - thanks very much to Dean in particular who was always on-hand to answer any queries. Friendly and reliable!

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Lucy Duffy
Buyer

Austin Hawk were extremely helpful throughout We dealt with Robin Kapuscinski primarily and he was fantastic.

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Tom Van Dongen
Buyer

Fantastic estate agents!

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Ben Moore
Let Only Landlord

Great staff,very professional always go the extra mile to look after my investment.

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Vince Tolley
Managed Landlord

All members of the team were very helpful. I received regular updates on progress and was kept well informed of all developments.

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Sue Howson
Buyer

Robin Kapuscinski and Dean Austin were both incredibly efficient and helpful throughout the stages involved in selling my property.

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Victoria Meinel
Seller

John Has been brilliant. Everything has been done so smoothly. He has been cheerful and has helped this process be unstressful.

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Lorraine Hyland
Managed Landlord

From start to finish Austin Hawk were informative, extremely helpful and would go out of their way to assist us. Fanastic service.

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Julie Smith
Tenant

❗️ Coronavirus (COVID-19) Update ❗️

In line with the HM Governments advice avoiding essential contact, we’ve got a number of staff in isolation so therefore planning to work from home in the near future.

This means the office may close in the near future but we remain working from home for those of our team who are able.

Important Information:
Exchanged and due to complete?
Do not worry. Your nominated contact will be on hand still, and on completion day, arrangements will be made for keys to be dropped off/collected using a safe method but avoiding face to face contact.

Viewed a property and wish to place an offer?
Contact details below and a member of staff will get in touch with you.

Wishing to arrange a property viewing or valuation?
Contact details below and a member of staff will happily take your details and assist.

A tenant moving into a property?
Your nominated contact will be in contact with you to discuss a safe method collecting keys for a smooth handover but avoiding face to face contact.

A tenant requiring maintenance?
E-mail lettings@austinhawk.co.uk and a member of staff will respond to you as quickly as possible.

Government confirm complete ban on evictions and additional protection for renters
For any tenants worrying about paying their rent due to the impact of Covid-19 please contact us at your earliest convenience by email to lettings@austinhawk.co.uk , to discuss a plan of action.

The government announced yesterday a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time.

Emergency legislation will be taken forward as an urgent priority so that landlords will not be able to start proceedings to evict tenants for at least a three-month period. As a result of these measures, no renters in private or social accommodation needs to be concerned about the threat of eviction.

Recognising the additional pressures the virus may put on landlords, the government have confirmed that the three month mortgage payment holiday announced yesterday will be extended to landlords whose tenants are experiencing financial difficulties due to coronavirus. This will alleviate the pressure on landlords, who will be concerned about meeting mortgage payments themselves, and will mean no unnecessary pressure is put on their tenants as a result.

At the end of this period, landlords and tenants will be expected to work together to establish an affordable repayment plan, taking into account tenants’ individual circumstances.

https://www.gov.uk/government/news/complete-ban-on-evictions-and-additional-protection-for-renters

Enquiries:
Sales: info@austinhawk.co.uk
Lettings: lettings@austinhawk.co.uk
Lettings emergencies only: Call 01264 350508 and listen to the automated voicemail providing the telephone number should you have a severe emergency but contractors will be reluctant to work themselves so please bear this in mind.

Stay safe

From all @ Austin Hawk.