Regulatory Requirements For Property Transactions

Clear regulatory responsibilities are placed on all UK estate agents. We’ve put together guidance on the ‘what’ and ‘why’ to help you understand what this means for you.

Regulatory Requirements

Austin Hawk take the regulatory responsibilities placed on all UK estate agents very seriously. As estate agents, we are required to comply with several laws designed to prevent illicit funds passing through the UK. These include the Proceeds of Crime Act 2002, the Criminal Finances Act 2017, the Terrorism Act 2006 and the Money Laundering Regulations 2017. If we did not complete the necessary KYC (Know Your Customer) checks, we would place you and ourselves at risk of prosecution and undermine our corporate responsibilities.

Property transactions are seen by the UK Government and crime agencies as posing a particularly significant money laundering threat. As such, the Money Laundering Regulations 2017 require estate agents to understand and verify exactly who their customers are and have evidence that they have completed KYC checks. Should an estate agent become suspicious of a prospective client or existing client’s activities, it must report this to National Crime Agency.

We’ve put together a list of Frequently Asked Questions to help provide you with more guidance on the ‘what’ and ‘why’ of these regulatory requirements.

Why do Austin Hawk ask their clients to provide information about themselves or the businesses they represent?

Estate agents in the UK are required to comply with, amongst other things, the Proceeds of Crime Act 2002, the Criminal Finances Act 2017, the Terrorism Act 2006 and the Money Laundering Regulations 2017. These place various obligations upon estate agents, with one of the key requirements being to undertake KYC checks to verify the identities of their clients. For corporate clients these checks will need to be extended to enable us to identify the Ultimate Beneficial Owner and/or those who have ultimate executive control.

For parties representing themselves and where you are representing yourself and:

  • Wish to sell a property that you directly or jointly own;
  • Are considering buying a property from one of our selling clients;
  • Are seeking advice from us on a particular purchase;

 

We will ask you to provide us with documentation confirming your identity and your primary residential address.

Where you wish to buy a property from one of our clients, or where you want us to advise you on a particular purchase, we will also need information clarifying the origin of the funds being used to complete the transaction.
If you are currently not a resident in the UK we may require further information from you.

If you are using Corporate Vehicles and Trust structures, Not for Profit Organisations and Investment Funds. Then the extent of information and checks undertaken on corporates, trusts, not for profit organisations and investment funds depends on the perceived money laundering risks associated with a given structure, jurisdictions used, or nature of business activity underpinning the entity.

For all cases, irrespective of the structure used, you will be required to provide documentation to enable us to evidence the identity of the individuals who ultimately benefit, or will benefit, from owning the asset.

No. This is because Austin Hawk is ultimately responsible in law for ensuring that the KYC checks have been undertaken properly and comprehensively so we have to undertake our own checks. However, if you have already provided the documentation that we require to a third-party professional adviser (i.e. solicitors or banks), you can request that they forward this to us for use in our files. This does not mean that we will not ask you for further information, but it may save you replication of effort.

Your information will be used for the sole purpose of completing the necessary KYC checks in order to meet our legal obligations.

In the event of an inspection/investigation by the regulator or law enforcement authorities your information will only be shared if requested and to the extent we are obliged to provide it.

Should you wish for us to provide the information that we hold about you to another third party acting on your behalf, or on the other side of a transaction, we would be pleased to do so following a written request.

For the purposes of the Money Laundering Regulations 2017, estate agents are regulated by HM Revenue & Customs.
Yes. In order for Austin Hawk to act on your behalf and provide our services, we are obliged to ask these questions and obtain a completed KYC check to meet our regulatory requirements. The questions we ask are inside the scope of the guidance provided by the regulator.
Throughout the KYC process, we may contact you to request additional information or further clarification if the information we have is incomplete or insufficient to meet our regulatory obligations. If a client ultimately fails to provide the necessary information, we will unfortunately be unable to act on their behalf (or will be required to terminate an existing agreement if one is already in place) in order not to violate our legal obligations.
In order to comply with the Proceeds of Crime Act 2002, the Criminal Finances Act 2017, the Terrorism Act 2006 and the Money Laundering Regulations 2017, all estate agent advisers should complete comprehensive KYC checks. Without having adequate processes and procedures in place to check and confirm a client’s provenance, as obliged to by the law, an estate agent adviser is putting its clients, its reputation, and the wider public at risk.
Yes.
We are legally required periodically to re-confirm the information we hold about our clients if we remain in an on-going business relationship with them. The period that elapses between subsequent KYC approvals is dependent on a number of perceived risk criteria.
Here are a selection of government sites that can provide you with further information:

If you are an individual the process should be straightforward. We will be able to confirm the documentation that we require to enable us to complete our KYC checks quickly.

If you are using a corporate or trust structure, a not-for-profit organisation or an investment fund, we have a dedicated Client Onboarding Team. We can work with you to identify the information we require from you, for us to meet the regulatory obligations as an estate agent and private limited company registered in England and Wales.

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